Good interview answers to the question, “Why do you want to work in a call center?”

Example: "I would love to work in a call center because I have a deep passion for conversation and finding ways to help clients solve problems. I also love explaining things, so working in a call center where I can help answer questions and explain solutions is something that highly interests me." 

Example: “My main motivation comes from providing excellent service to every customer with whom I come into contact. I look for opportunities to improve my customer service skills so that each person I interact with will have a positive experience. I feel motivated by leading a team and helping each member grow.”

What does this job entail?

Many of the call center job descriptions involve answering incoming calls or making outgoing customer calls to customers and potential customers. They're at the frontline of the company and are often the first point of contact a customer has with your brand.

Contact center jobs are some of the toughest out there. Customer service agents deal with a variety of stressors in the course of a day: angry customers, problems with orders and questions about products or services they can't answer off the tops of their heads.

NorthCentral FSET Employer Partners who hire for Call Center Positions:

Aspirus

Footlocker/Eastbay Call Center

Furniture & ApplianceMart Distribution Center

Lands' End

Saletyics

United Health Group

NorthCentral FSET Employer Partners who hire similar to Call Center Positions:

ABR Employment Services

Aerotek Recruiting and Staffing

Badger State Staffing

Express Employment Professionals

QPS Employment Group

Remedy Intelligent Staffing

Service First Staffing

Westphal Staffing